Frequently Asked Questions
Everything you need to know about our minimalist, magnetic protection.
Does the MagBak case interfere with wireless charging?
No, our cases are specifically engineered to be fully compatible with MagSafe and standard Qi wireless chargers while maintaining a thin profile.
How strong are the magnets in the MagBak case?
MagBak features industrial-grade N52 neodymium magnets, designed to securely mount your device to any metal surface or our dedicated MagStick accessories without slipping.
Will the magnets damage my credit cards or phone?
Our proprietary shielding technology ensures that the magnetic field is directed away from your phone's internal components and will not de-magnetize standard chip-enabled credit cards.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
How long does shipping take?
Domestic orders typically ship within 1-2 business days and arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 days.
Do you offer a warranty on your products?
Yes, all MagBak cases and accessories come with a 1-year limited warranty covering any manufacturing defects or material failures under normal use.